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ePad: Information for Practice Supervisors and Practice Assessors

Nurse in uniform crossing arms

Welcome to our ePAD resource page for Practice Supervisors and Practice Assessors. Here you will find information and resources to support you to access and use the ePAD, which contains students' practice assessment documentation.

ePAD helpdesk

If you're having difficulties with access to the ePAD and none of the resources below have helped you resolve the issue, you can create a support ticket.

Click on the 'New support ticket' link and fill in the form that appears, including as much detail as you can. Make sure you enter your email address correctly, so you can track your ticket and receive our responses.

Once you submit a ticket, you'll receive an email confirming that the ticket has been received, and a link with a reference number so you can track your ticket's progress.

ePAD online training packages

We've developed an on-demand course for Practice Assessors/Supervisors on LearnWorlds. This will help you use ePAD to document learners' achievement and progression, as well as answer some frequently asked questions.

ePAD drop-in sessions

If you're having trouble accessing your PS/PA account, verifying your account, or seeing the student account on your ePAD, you can access support from our ePAD IT colleagues at the following times.

There's no need to book – simply click the relevant link to join the Microsoft Teams meeting when your preferred session is taking place.

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Further guidance

We've created help sheets and guidance documents answering frequently asked questions and addressing common concerns about ePAD.