Dr Tabassum Fatima Jafri

Lecturer for Medical and Healthcare Education PgCert/MSc

Faculty:Faculty of Health, Medicine and Social Care

School:School of Allied Health and Social Care

Location: Chelmsford

Research Supervision:Yes

Tabassum is a pharmacist with a strong interest in health policy, systems design and patient safety. 

[email protected] 


Tabassum completed pharmacy at UCL with a first class honours before going to complete her pre-registration training with Pfizer. She went on to complete a further Masters in Public Policy, with a particular focus on health policy, with a scholarship from Pharmacy Practice Research Trust.  

After gaining experience working for Elsevier and as an analyst for consultancy, Tabassum decided to enhance her research skills and expertise with a PhD in Engineering Design at the University of Cambridge Engineering Department. She was funded by the Engineering and Physical Sciences Research Council (EPSRC) to examine the role of systems design in the National Health Service (NHS) to promote patient safety.

Research interests

  • Patient safety with a particular interest in medication safety.
  • System Design (including system theories and methodology).
  • Health service research methods including quality improvement tools.
  • Health policy (national and global).


Medical and Healthcare Education PgCert/MSc.


  • PhD Engineering Design, University of Cambridge
  • MSc Public Policy, UCL
  • Master of Pharmacy (MPharm), UCL

Memberships, editorial boards

  • Member of Royal Pharmaceutical Society (MRPharmS)
  • Member of UK Clinical Pharmacy Association (UKCPA)

Selected recent publications

Jafri, T., 2010. A Stakeholder-led Systems Approach to Medication Safety (Cambridge: University of Cambridge).

Jafri, T., Clarkson, P. J., 2009. Designing Better Medicines Delivery in the UK National Health Service (NHS). Australasian Medical Journal, 1:11.

Jafri, T., Lyons, M., Ward, J., Jeffcott, M., Clarkson, P. J., 2007. Hospital Pharmacy Automation. In de Ward, D., et al, Human Factors Issues in Complex System Performance (Maastricht: Shaker Publishing BV).

Jafri, T., 2006. Are we making progress? Health Matters, 64, pp. 8-9 

Recent presentations and conferences

Jafri, T., Dickerson, T., 2016. Designing to improve the service: A comparative qualitative study between healthcare and non-healthcare organisations, Health Services Research UK, Nottingham.

Jun, G., Hinrichs, S., Jafri, T., Clarkson, P. J., 2010. Thinking with simple diagrams in healthcare systems design, 11th International Design Conference (DESIGN 2010), Dubrovnik, Croatia.

Jafri, T., Lyons, M., Clarkson, P. J., 2008. The Supply of Medicines in the NHS, Improving Patient Safety conference, Ergonomics Society, Cambridge, UK.

Jafri, T., Lyons, M., Clarkson. P. J, 2007. A Systems Approach to Medication Error in the UK: Understanding the Current Process, Patient Safety Research Conference: Shaping the European Agenda, Porto, Portugal.

Jafri, T., 2005. Applying the Engestrom's Model of Service Development to the National Service Framework (NSF) for Mental Health: Case Study of Camden Primary Care Trust (PCT), 8th Annual Conference of the UK Federation of Primary Care Research Organisations, Bristol, UK, 79-80.