From Hospitality to Engineering: Emma’s Degree Apprenticeship Journey

Read Emm'a story, a civil engineer apprentice with ARU, shares her journey from hospitality to civil engineering.

Getting started

Before starting her degree apprenticeship, Emma was working as a manager in the hospitality industry, a role she began during her A-levels and continued with after leaving school. While her studies in Design Technology, Maths and Physics reflected a strong interest in engineering, a traditional university route didn’t appeal.

“I knew I was capable of studying for a degree, but lecture-based learning just wasn’t for me,” Emma explains. “I wanted something more practical.”

After taking time to travel and reflect, she chose a Civil Engineering Degree Apprenticeship as a way to combine academic study with real-world experience and a clear pathway into engineering.

Starting something new

At the beginning of her apprenticeship, Emma worried that apprenticeships were mainly for school leavers and that entering the construction and water industry with no prior experience might hold her back.

“I was concerned I’d be behind,” she says. “But I quickly realised apprenticeships are for people of any age or background, and that diversity of experience really benefits teams.”

Joining Anglian Water, Emma soon learnt that no one expects perfection on day one. “Making mistakes is part of learning,” she adds, “and that took a lot of pressure off.”

A day in the life

Emma’s working week is varied and hands-on. Most days start with a check-in with her mentor, followed by design team meetings and project work. Her tasks include updating BIM models, preparing technical documents, reviewing surveys and supporting the design of pipeline routes.

Alongside office-based work, Emma also spends time on site with Site Engineers, carrying out surveying and inspections.

“I really enjoy seeing how projects develop from planning through to delivery,” she says. “It helps everything I’m learning make sense.”

Emma works four days a week with Anglian Water and spends one dedicated study day at ARU Peterborough.

“Balancing work and study can be challenging at times,” she admits, “but keeping people informed and starting assignments early makes a big difference.”

Support that makes a difference

Support has been central to Emma’s experience. At ARU Peterborough, she works with a dedicated Study Skills Coach and benefits from small class sizes and accessible lecturers.

“They always make time for one-to-one support,” Emma says. “It really helps when you’re juggling work and study.”

In the workplace, mentors, line managers and dedicated early careers team regularly check in to provide guidance and reassurance.

Growing in confidence and capability

Since starting her apprenticeship, Emma has developed both technical and professional skills, including problem-solving, communication and working with industry-standard tools.

“My confidence has grown as I’ve taken on more responsibility,” she says. “I feel valued as part of the team and more comfortable sharing ideas and working independently.”

Recognition and looking ahead

Emma’s progress was recognised when she became a finalist at the Peterborough Apprenticeship Awards 2025, where she received special recognition.

“It was an incredible moment,” she says. “Being recognised by my employer and university showed me I’m on the right path.”

Looking ahead, Emma plans to complete her Level 4 qualification, progress to a Level 6 Civil Engineering degree and work towards Chartership with the Institution of Civil Engineers.

“My apprenticeship has given me a clear path into a career I’m passionate about,” Emma says. “It’s confirmed that engineering is right for me.”