Startup app: Terms of Use, Privacy Policy and Data Deletion Policy

Terms of Use

The following Terms of Use (“Terms”, “Terms of Use”) govern the user's relationship with the Startup app (called the “Service”) operated by ARU (“us”, “we”, or “our”). Please read these Terms of Use carefully before using our Service.

The user's access to and use of the Service is conditioned on their acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service the user agrees to be bound by these Terms. If the user disagrees with any part of the Terms then the user may not access the Service.

Responsibility of user content

Our Service allows users to store, link, share and otherwise make available certain content as information, text, graphics or other material. The user is responsible for content that is uploaded to the Service or created in the Service, including its legality, reliability, and appropriateness.

All rights, titles and interest in and to all data, information, text, graphics and other materials submitted to the Service are owned by the user, who is solely responsible for determining whether or not user content is legal, appropriate, fair and lawful.

Regarding processing of personal data, security, data storage and the use of cookies please read our privacy policy.

Restriction

The user agrees not to, or not allow any third party to, programmatically or manually copy, modify, adapt, decompile or reverse engineer, sell, distribute, transmit or disassemble any portion of the Service or its documentation. Furthermore, any use of the Service other than for its intended purpose is strictly prohibited.

Limitation of liability

In no event shall ARU nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from the user's access to, or use of, or inability to access or use the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use or alteration of the user's transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

The user's use of the Service is at their sole risk. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

ARU, its subsidiaries, affiliates, and its licensors do not warrant that the Service will function uninterrupted, secure or available at any particular time or location; any errors or defects will be corrected; the Service is free of viruses or other harmful components; or the results of using the Service will meet the users requirements.

Governing law

These Terms shall be governed and construed in accordance with the laws of England, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision of material takes place we will try to provide a notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, the user agrees to be bound by the revised terms. If the user does not agree to the new terms, please stop using the Service.

Contact us

If there are any questions about these Terms, please contact [email protected]

Privacy Policy

ARU ("We") is committed to protecting and respecting your privacy.

This policy together with our terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2018 (the “Act”), the data controller is Anglia Ruskin University.

Information we may collect from you

We may collect and process the following data about you:

Cookies

Our website, software and services use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and use our software and services and also allows us to improve our website, software and services.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support or hosting services.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via telecommunications networks is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over your device; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, please advise us by email to the address listed below.

Disclosure of your information

We may disclose your personal information to third parties:

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting [email protected]

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Please check this page regularly as any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]

Data Deletion Policy

1. Purpose

This document sets out our policy for responding to requests for deletion of data under UK data protection law. This document explains the rights of the data subject in relation to data deletion and the responsibilities of ARU in responding with such a request.

2. Individual Rights

An individual has the right to erasure, also known as ‘the right to be forgotten’. The principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

3. When does the right to erasure apply?

As stipulated in UK data protection law, individuals have a right to have personal data erased and to prevent processing in specific circumstances:

4. What information does ARU retain?

The ARU online system “Startup” stores data about individuals in order to provide a user-to-user business partner finder service. We store the personal details for each individual, which is stored on our secure servers in the UK for a period of six months, renewable, based on user engagement/permission. This data is stored and used in accordance with our Privacy Policy.

If consent is provided, personal data may be stored in our CRM system for the purposes of contacting you regarding ARU news, products and promotions.

5. How can data be deleted?

ARU acts as data controller. In this case, we will delete the user’s personal data upon request (via email to [email protected]), upon closure of your account, or after three years.

Data which has been deleted or otherwise destroyed can not be recovered at any time.

Data may still remain in the system's back-up files, which will be deleted periodically.

Information may be deleted from our CRM upon request to [email protected]. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.