Umberto Lanzano

Umberto is a Lecturer in International Business. His research focuses on regulatory services delivery at street-level. It aims to investigate the implementation of the 'Better Regulation' agenda, exploring the impact at organisational and front-line inspectors/SMEs' level.

[email protected]

Connect with Umberto on LinkedIn

Research interests

• Regulatory service delivery
• Street-level bureaucracy
• Regulation and SMEs

Teaching

• BSc (Hons) Business with Economics

Qualifications

Fellow of the Higher Education Academy (FHEA)