At ARU, we’re committed to making sure that everyone in our community is treated with dignity and respect. Bullying, discrimination, harassment, hate crimes, sexual violence and harassment, and domestic abuse can happen to anyone regardless of age, gender, race, sexual orientation, religion, class, or background.
Unsilenced is our online tool for students to access support following an incident of harassment, sexual violence, or other incident of abuse.
You can use it to tell us what happened anonymously, where you do not disclose any personal details. This information can really help us to improve our support. Alternatively, letting us know who you are tells us you’d like support from us. It is completely confidential.
If you're unsure about what has happened, you can find out more about the different types of incident you can report.
Please note that using Unsilenced will not result in a formal complaint and we will not be able to take formal or informal action. Visit My ARU for guidance on making a formal complaint.
If you’re in immediate danger, need immediate support or are looking for alternative support within the university, we have some useful resources below.
You can choose to remain anonymous, or to get support from us. We can also help if you wish to make a formal complaint to the University.Inform us about an incident anonymously Notify us about an incident and get support Get help with making a complaint
Get emergency help. If you are in immediate danger or seriously injured, you can call 999.
Find a safe space. If an incident has just happened try and find somewhere that you feel safe. If you are on campus and are scared or fearful you can contact Security using SafeZone or by calling 01245 686666.
You can visit the Sexual Assault Referral Centre (SARC) after an incident of sexual violence. At the SARC, individuals will be offered support and guidance, a medical assessment/treatment, a forensic examination, and the opportunity of aftercare referrals for support services.
Cambridge: The Elms
Chelmsford: Oakwood Place
ARU has a Student Sexual Violence Advocacy Service. Student Sexual Violence Advocates (SSVAs) offer practical support and advocacy around reporting processes; this includes reporting sexual misconduct to ARU or reporting to the police. SSVAs support students who has been subjected to any form of sexual violence, regardless of their age, gender, sexuality, background, when or where the sexual violence took place. Find out more about Sexual Violence Support.
Our Harassment Support Officers (HSOs), voluntary staff members, provide a listening and personalised signposting service to current ARU students who have experienced bullying, discrimination, harassment or hate crime.
Notify us about an incident and get support
The University’s team of professional counsellors and mental health advisors offer a confidential service where you can discuss anything that is worrying you.
Counselling and mental health support
The Students' Union Advice Service is a free, confidential and impartial service where an advisor can provide you with advice, support and representation. They are a safe place to discuss your concerns and they can support you through the complaints process if you choose to pursue this.
Our Chaplaincy is here for you regardless of your religion or beliefs. You’re welcome to talk to them about anything – they are not counsellors or specialists but are good listeners and can offer you friendly support.
Visit Faiths and beliefs on My ARU
Student Advice Service offers friendly and professional help, advice and guidance about your academic life if you feel your studies have been affected by what has happened.
Visit the Student Advice Service on My ARU
Students' Union Societies sometimes it can be helpful to share your experiences with others and societies can be a place to discuss these issues with people who have faced similar experiences or who have similar interests.
International Student Support offer free advice and support for international students regarding all aspects of university life, including personal support, help meeting people and more.
You can tell us about bullying, harassment, sexual violence, domestic abuse, discrimination, and hate crimes and incidents. If you're unsure on any of these, you can read more here.Read more on the types of incident
The Student Sexual Violence Advocacy (SSVA) service is here to support you if you have been subjected to sexual violence of any form.Get support from our SSVA service Read more about sexual violence