Healthcare Leadership and Management MSc

Peterborough

Year 1

Compassionate Leadership

In this module you discuss what makes a compassionate leader, the culture that a compassionate leader engenders and how you can apply your compassionate leadership skills and knowledge to inspire healthcare teams to perform at their best. You will learn to develop a supportive workplace culture based on mutual respect and professional behaviours that are consistent with positive team working, such as civility and kindness. Through case studies you will explore and discuss the evidence that shows a compassionate culture in healthcare leads to improved staff wellbeing, retention, engagement, and patient outcomes. Compassionate leaders also engender a culture in which autonomy and ownership of care and safety are everyone’s work. They foster shared purpose, a clear vision and a cohesive team promoting a sense of everyone belonging. Leaders are found at all levels in the NHS and are needed even more so in large teaching hospitals. You will explore the complexity of leadership in the healthcare sector, discuss the importance of emotional intelligence and its role in the clinical decision-making process. Leadership during times of stress and challenge can be analysed and show that you can respond in a way that improves motivation and morale. Human factors will also be looked at as an adjunct to reducing the number of never incidents. Gilmour (2010) stated that the only constant in the NHS is change, and as leaders we need to be not only aware, but leading and directing change to give out teams the best opportunities to learn and grow. This way can lead to organisational learning and change. The NHS needs to be fit for purpose in an ever changing world, good leaders will make it so.

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Emerging Approaches to Health Systems

You will develop understanding of the new and complex challenges that health systems globally are facing. And how some systems are reorganising to meet those challenges in new and innovative ways, transforming the health of the populations. You will consider health strategies from around the world, particularly those within a low- resource setting and assess how they have leveraged their technological (and non-technological) innovative capacities in the provision of healthcare solutions. You will critically analyse ways to improve outcomes and reduce inequalities within a framework of financial stringency and uncertainty. All of this research can be fed back into your workplace as service innovations. Patient safety needs, and the changes in demographics have put huge strain on many healthcare systems globally; how these changes have impacted on care systems will be examined and again a comparison to the NHS can be undertaken. Small pockets of innovation and excellent care can often lead the way to changing the face of care across a system. These areas of excellent care will be highlighted and analyse to understand the changes that have made the innovation possible. You will discuss the role of stakeholders in the success of any implemented solutions and consider the notion of social capital and the need to build trusted information networks between healthcare suppliers and end beneficiaries.

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Into ARU

Entering higher education is exciting; but it can also be a daunting experience. At ARU, we want all our students to make the most of the opportunities higher education provides, reach your potential, become lifelong learners and find fulfilling careers. However, we appreciate that the shift from secondary education, or a return to formal education is, in itself, quite a journey. This module is designed to ease that transition. You'll be enrolled on it as soon as you receive an offer from ARU so you can begin to learn about university life before your course starts. Through Into ARU, you'll explore a virtual land modelled around ARU values: Courage, Innovation, Community, Integrity, Responsibility, and Ambition. This innovative module is designed as a game, where you collect knowledge and complete mini tasks. You'll proceed at your own pace, though we you to have completed your Into ARU exploration by week 6. If for any reason you're unable to complete by that date, we'll signpost to existing services so that we can be confident that you are supported.

Global Operations Management

In today’s international marketplace, organisations are using all available resources and processes to create a sustainable advantage. This module will help you develop a global mindset to manage complex operations across national borders. Organisations are under considerable pressure to transform multiple resources from worldwide supply chains into products and services. This module brings together a range of service and manufacturing principles and philosophies to help you build a blended, global approach to operations management. Important concepts such as logistics, managing performance across borders, process design, procurement, global HRM and stakeholder management are discussed and will help you understand how organisations can use their operations management to develop strategic competitive advantage within their market.

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International Business Strategy

Global megatrends such as globalisation, digitisation, demographic changes, and technological changes are impacting international business strategy in the 21st century. This module has been designed to enable you to gain a comprehensive understanding of the major challenges and opportunities associated with the formula􀀓on and implementation of contemporary international business strategies. You will be encouraged to interrogate the contextual, contemporary, political, technological, and economic concepts and theories that shape international business strategy. You will gain the skills to think critically and consider how to address global ‘wicked problems’ that are not amenable to off-the-shelf solutions. This module will examine how global companies negotiate key strategic issues in volatile, uncertain, complex, and ambiguous contexts. You will be ready to comprehend and respond to global challenges in international strategic management; prepare for a career in international and multinational companies, or NGO s and SMEs with an international outlook; and focus on sustainability and ethics in marketing, human resources management or operations management, and global sourcing departments.

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Consultancy Major Project

This consultancy module gives you the opportunity to review a significant real-life problem for a client organisation and develop meaningful managerial recommendations through a subject specific lens of your choice, relating to international business management. This project supports you to become an independent learner who can raise significant and meaningful questions in relation to your specialism of international business management from given evidence. You will also demonstrate depth of knowledge as you develop solutions to problems that arise in professional practice. I t will test your ability to draw meaningful and justifiable conclusions from information which may be complex or contradictory, with the capability to develop new approaches to changing situations and contribute to the development of best practice. You will start the consultancy project as part of a team as you explore the case and research material and will deliver your initial thoughts as a group through an oral presentation, gaining feedback from the Client. You will then demonstrate your ability to work independently at a higher level by continuing your analysis and preparing an elegant written report synthesising your research findings and managerial recommendations. You will evaluate your work from the perspective of an autonomous reflective learner.

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